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Notice that we have four options for size when the black color is selected, but only three options for size when the blue color is selected. Variations support the concept of not every single combination being possible. The select boxes will update on the fly as the customer chooses options so that there is never an invalid combination of selections that the customer can make.
Troubleshooting
Things to look for if the form is not populating the drop-down menu for the item variations:
- Make sure at least one item is configured with inventory in stock or the enable inventory tracking turned off. Otherwise, the javascript that is creating the array of the variations will return a null value.
- When testing the variation code is being tested in a local HTML page prior to being publish to your live website, the javascript tagsa below the form code will need to be edited to add the "http:" prefix to the script src URL's.
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A: If the drop-down list is not being populated, check to see:
- You have a parent item and separate child items (you cannot configure the variation configuration on an item assigned as a child item, you'll need a separate parent item and set of child items.
- Make sure that if the child items have "Track Inventory" configured
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- , that the item has allocatable inventory
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- . If the item is out of inventory it will not appear in the variation drop-down list.
- Also check to make sure that the child items are not set to inactive.