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Partial refunds can only occur after the initial refund has been batched out. However, if you have Rotating Gateways configured and the gateway has the 'Batch Cutoff Time' configured, then when you attempt a partial refund prior to the batch out of the initial authorization has occurred, Ultracart will automatically schedule the partial refund for processing 12 hours after the batch has closed.
PCI Compliance purging of full credit card number for orders over 60 days
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After 60 days UltraCart purges the credit card number down to the last four digits in accordance with PCI compliance policies. In order to perform refunds on these orders you will need to gather the credit card number from the customer and then update the order using the edit "Customer Information" button. You will enter the full CC# at the billing tab and saving. |
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