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The only difference here is that the Refund Quantity and Amount are not pre-populated. This allows for full control over exactly what amount will be refunded.

For example: If a restocking fee is applied to refunded items, you can enter the qty of the item and then in the amount field enter the amount of the refund minus the restocking fee.

Refund Reasons

This feature allows you to configure a reason list for user issued refunds. Follow the navigation below to configure a reason list.

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