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| Line Item | Amount Entered | Explanation |
|---|---|---|
| Restocking Fee | 6.57 | Populate with restocking fee amount |
| Item Cost | 149.97 | Populate with item unit cost |
| Subtotal Before Discount | 149.97 | Populate with subtotal before discount |
| Discount Amount | 29.99 | Populate with Subtotal Discount Amount |
| Gross Item Refund Unit Cost | 141.76 | This is the value you'll enter into the item unit cost field in the refund editor |
Here is a link to example spreadsheet for performing this calculation: NUSUP Refund Calculation.xlsx"
Question: How did the refund process for the order without the full CC details being on file?
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