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In this section, you'll configure how customers are created and matched during the order import:

Field Description
Mark customers as non-taxable if no tax was charged Marks customers as non-taxable if no tax was charged on the order.
Uppercase all name informationImports the customer name details in uppercase.
Match orders to customers based on name and email address if possibleMatch orders to customers based on name and email address if possible
Match orders to customers based on name and city if possibleMatch orders to customers based on name and city if possible.
Automatically update customers with the latest information from orderAutomatically updates customers with the latest information from order
Import by company name instead of last name, first name when possibleImport by company name instead of last name, first name when possible
Default TermsSet's the default terms that apply to purchase orders
Default TypeSet's the default purchase type.
Import as Customer

Select this only if you wish to have all the orders imported from UltraCart assigned to a single customer record.
This is typically used to assigned the imported customers as "UltraCart Customers" or "Web Orders", or something similar.

Info

PLEASE NOTE: Configuring the 'Import as Customer' will override the other "matching" settings. If you wish to have the customers imported to their own customer record, please leave this drop-down menu unconfigured (the blank option in the drop-down list is selected.


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If you print QuickBooks deposit slips for recording bank deposits, correctly identifying the payment method is imperative.

To add payment methods to your Quickbooks Online configuration, log into your Quickbooks Online account, then:

  1. Click the Gear Icon 
  2. Click All Lists
  3. Select Payment Methods
  4. Add, Edit or Delete by clicking the payment method name
  5. Make sure to check mark the credit card box if you are adding a credit card (this is how you will add customer’s credit card details)
    *You may want to add each separate credit card type (Visa, MasterCard, Discover, American Express, JCB, Diners Club), otherwise create a 'catch all' payment type for "Credit Card"

Next, log into UltraCart and navigate to the Credit And Debit Card settings:

Main Menu > Configuration > (middle menu) Checkout > Payments > ("Credit and Debit Cards" section) Settings

  1. Enter the payment methods as they appear in QuickBooks Online, into the "Payment method Quickbooks code" field:
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  2. Click the 'x' button to exit out of the pop up window.
  3. Click the save button on the payments configuration field.

Item Configuration

When configuring items within QBO, make sure that the UltraCart ItemID is the same as either the QuickBooks Item Name or Item SKU, otherwise the item will not be recognized and the import will fail. 

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