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The top section of the page displays all the rules that can be configured on an UltraCart account like the screen shot below.
Notice below that each rule reads like a simple sentence. So if I want to decline transactions over $500 then I would enter the amount, select the desire action from the drop down list and click apply.
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- Items - the rule will only execute if the order contains one of these items. For example if you are blocking prepaid/gift cards you would want to filter it down to only the item(s) that represent the free trial.
- Gateway - the rule will only apply if one of the checked rotating transaction gateways is being used.
- Screen Branding - the rule will only apply to the selected screen branding theme.
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When an optional filter is left empty/unchecked then the rule will apply to all of the items, gateways, or screen branding themes accordingly. |
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| Category | Rule | Recommend Value | Comments | |
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| Exemption | If IP address matches | Enter the IP address for your office and/or call center | If you don't know what you IP address is then go to http://www.ipchicken.com and it will tell you your IP address. | |
| Exemption | If Customer logged into profile with pricing tier | You typically don't want to block your B2B customers with profiles for any reason. | ||
| Credit Card | If single transaction exceeds | 2X average sale = flag for review, 4X average sale = decline | Make sure fraudsters aren't using your store to test the maximum card limits. | |
| Credit Card | If user changes credit card number this many times for attempted transactions | 4 | Make sure fraudsters aren't testing a bunch of cards on your account to find valid ones. | |
| Credit Card | If prepaid or gift card (Note: This is a 3rd party service and will cost you $0.05/card validated) | Use this rule on your free trial items. See this blog post for the importance of this rule. | ||
| IP/Subnet | If weekly attempted transaction count for IP Subnet Exceeds | 10 | Prevent fishing attempts from the same IP addresses. | |
| Address | If fraud score exceeds | 5 = Flag For Review | This is our legacy fraud prevention system which uses a 3rd party and provides a good holistic check of the order. | |
| Address | If billing address does not match shipping | Flag for Review | Use this if you have high value products and strict AVS checking configured on your credit card rules. | |
| Affiliate | If affiliate generates multiple sales with the same IP address within one week | The same IP rarely should be generating multiple sales. You must be using the UltraCart affiliate system for this rule to work. |
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