Comment:
Beginning updating FAQ's in "Expanding" format.
...
Expand
title
Amazon Payments FAQ
Expand
title
Q: When a decline occurs, do I receive an email notification of the decline?
A: When a decline response occurs and the "Amazon returned DECLINED for the authorization." note appears on the order, the order then it moves to Accounts Receivable and sends an email to all users with the notification "Process Amazon Payment".
...
When a decline response occurs and the "Amazon returned DECLINED for the authorization." note appears on the order, the order then it moves to Accounts Receivable and sends an email to all users with the notification "Process Amazon Payment".
Info
title
Whitelisting merchant email notifications
Since the order email notifications Ultracart sends out are notification only emails and you do not reply to them, your email client may eventually begin to mark/filter those notification as SPAM. See: the "Default Email Addresses and Troubleshooting sections for more details in the following help doc"Email Addresses"
Expand
title
Do I receive the customers for email address for Amazon Payments orders to send them their digital products?
Yes, you receive the customers actual full email address just like you would for any credit card on your store.
Expand
title
Are auto orders (recurring orders) compatible with Amazon Payments?
No, not at this time. Amazon Payments is not displayed when the cart contains an auto order item just like PayPal.
Expand
title
I understand the fee is 2.9% +$0.30 per transaction (over $10). Is that fee in addition to the credit card fee or instead of the merchant account fee?
That is the entire fee for processing the Amazon Payments transaction. Please note the fee structure is lower for transactions under $10 and the percentage also drops for merchants that process higher volumes of payments.
Q: Do I receive the customers for email address for Amazon Payments orders to send them their digital products?