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1.  From your message list, double-click on the e-mail message so it opens in its own window
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2. Click on the File menu option
   
3. Click on the Properties button near the bottom of the window
   
4. This will bring up the properties window.  At the bottom of the window is a section labeled Internet headers. Place your cursor inside the box, and click it.  Next, press CTRL+A, followed by CTRL+C.  You have now copied all of the headers onto your clipboard.  Simply paste the results into a message to UltraCart Support.
   

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