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Table of Contents

Order ID Scheme

Order ID Scheme allows you to choose between a Date and Timestamp based scheme and an numeric (incremental) orderID.

 

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Home Configuration Order ID Scheme

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Order ID Schemes

There are two orderID schemes to choose from: "Date and Time based" and a sequential "Numeric" scheme.

Date and time based

The date and time based scheme is the default order ID scheme used by UltraCart when you create your account.

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Info
  • UltraCart recommends selecting a significantly high starting number and a width of at least ten digits. Selecting a low starting number might give customers the indication that the online store has not been around for a long time or does not have a large volume of business.

 

  • Merchants should never reset the starting number lower than an existing order ID or a collision will occur.

 

 

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Declined Transactions with Numeric Order Ids

Before UltraCart communicates with your payment gateway it generates an order ID.  For example if might generate DEMO-000012345 as the order ID.  The order ID is transmitted to the credit card company in the transaction attempt.  If the transaction fails you may see a log of this in the gateway's interface.  UltraCart will not discard this order ID.  It will reuse it until a successful transaction is placed. This prevents gaps in your order ID sequence.