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The purpose of this document is to describe the process of changing the "state" or "status" of an order from rejected to un-rejecteda different status such as "Accounts Receivable".
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| Order rejects are reversed at the "Other" tab while in the order editor. |
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The following is a screen shot of the Other tab details and settings. Here you'll see the Current Location of the Order. This example shows the order in the Rejected Orders location. To change the location, Click in the field directly below the Current Location field and make your selection for the New Location.
If the order was rejected before processing, then you will probably want to move it to the "Accounts Receivable" section so you can process for payment. Once
Once you've selected the New Location, click the "Move" button to apply the change. In this example, the order can now be viewed in the Accounts Receivable department of Order Management.