Integrations Reports

Integrations Reports

Introduction

UltraCart has unified all integration event logging into a single system. Whether the integration is fulfillment, email marketing, or content management, the event logging will all be the same.

All log buttons within the system will take you to the new integration logging interface. Quickly access logs for an integration and segment out event types — especially errors — within the intuitive new user interface. We've also made it possible to see all the integration logs associated with a particular order.

Integration Health Logs

Viewing the Integration Logs while logged into UltraCart

 

When logged into UltraCart, you’ll have two main options for reviewing the Integration Health Report logs:

  1. The ‘Integration Health’ widget

Navigation: Home

The Integrations Health widget can be added to your ‘Home’ page, click the ‘Arrange Widgets’ button at the top right side of the Home page:

image-20251007-143233.png

Then in the dialog window, left-mouse click then drag the widget from the right side ‘Available Widget’s' panel to the left side:

image-20251007-143523.png

TIP: You can further re-arrange the deployed widgets via drag and drop.

View of the Widget hone home page:

image-20251007-144245.png

To view the logs, click the Integration name or if there are any logged warnings or errors, the displayed number of errors will be clickable and will filter to the selected status (Warnings, Errors, or Critical).

  1. Viewing from Reporting page

Navigation: Main Menu → Operations → Reporting

You can also review the Integration Logs by logging into your account then navigating to the Reporting area:

image-20251007-144108.png

 

Log Status Snapshots
There are three status views of the Integration Health Logs:

  • Integration Logs - All Provides a snapshot view of the integration logs unfiltered.

  • Integration Logs - Critical Provides a snapshot view of the integration logs filtered on critical errors.

  • Integration Logs - Errors Provides a snapshot view of the integration logs filtered on all errors/warnings.

Inspecting the Logs

Clicking to the logs, you’ll be presented with recent log entries:

image-20251007-145638.png

 

  • Click the ‘Filter Logs’ button to adjust the logs filters.

  • Click the eyeball button on the right side of the log entries table to view the log details.

Viewing a Log Entry

image-20251007-150023.png



 

For more details related to the Integration Health Logs, see: https://ultracart.atlassian.net/wiki/spaces/ucdoc/pages/2496954383