Gift Giving

Overview

The gift giving feature allows customers to enter a Gift Message during checkout. This action signifies that the purchase is a Gift and therefore predetermined handling fees may be added to the total cost.

During configuration, merchants can enable Gift Giving, set a 'base fee gift' charge and/or a 'per item gift charge' and establish a maximum gift message length. Some merchants may want to charge a per item fee.

Enter the amount in the box provided. If both the base fee and per item fee are configured, UltraCart will combine the two and show the total as one handling charge during checkout. 

Navigate

Field NameDescription
Allow Gift Giving

When Checked, Gift Giving will be enabled in the standard checkout.

Please Note: Gift Giving is not supported in Single Page Checkout.

Gift Charge (Base Fee)If configured, will apply a fee for gift giving to the order . Enter in standard 2 decimal space format (Example: to apply a $2 fee enter: 2.00 )
Gift Charge (Per Item Fee)If configured, will apply a gift giving fee per item in the order. Enter in standard 2 decimal space format (Example: to apply a fifty cent fee enter: .50 )
Maximum Gift Message LengthIf configured, limits the purchaser's gift message to the specified number of characters.
Skip gift receiptIf configured, will suppress the gift receipt email notification from being sent.
QuickBooks CodeIf you've configured UltraBooks for downloading of orders from UltraCart into QuickBooks, configure the QuickBooks code here.

Make sure you hit the button to save your changes.

Gift Message Field in Checkout 

Once gift giving is enabled, a Gift Message text box will appear on the Shipping (checkout) screen along with the fees that you configure (see screen shot below). 

Wrapping Paper

UltraCart allows merchants to configure a set of wrapping papers that customers can choose during the checkout process. Merchants can offer gift giving with or without wrapping services. Merchants upload thumbnail pictures of their wrapping paper to UltraCart which will be displayed during checkout. Fees, base and per item, can also be configured for each wrapping paper.

New Wrapping Paper Editor 

Field NameDecription
Thumbnail PictureUse this file browsing button to browser your computer drive to locate and upload an image representing the wrapping paper.
TitleThis is the label displayed to the customer for the wrapping paper selection.
Cost (Base Fee)If configured, applies the specified fee to the customers purchase. Enter in standard 2 decimal space format (Example: to apply a $2 fee enter: 2.00 )
Cost (Per Item Fee)If configured, applies the fee for each item in the order. Enter in standard 2 decimal space format (Example: to apply a fifty cent fee enter: .50 )
QuickBooks CodeIf you've configured UltraBooks for downloading of orders from UltraCart into QuickBooks, configure the QuickBooks code .
FulFillment SKU

If configured passes the SKU to Sprocket Express.

FOR SPROCKET EXPRESS FULFILLMENT USERS ONLY!

Changing the Wrapping Paper

Click the Edit button to the right of the wallpaper image to make changes. The edit screen will appear. Make changes as necessary and click on the "Save" button.

About Fulfillment House Integrations

PLEASE NOTE: Fulfillment houses may not support gift messages or gift wrap options. So, if you have a fulfillment service configured in the transmission mechanism section of the Distribution Center(s) on your account, it is important to check with them to verify whether or not they support these options before configuring this feature.


Checkout Process with Gift Wrapping

Allowing customers to give gifts and/or choose wrapping will add the Gift and Wrapping Paper section to the shipping screen during the checkout process. In addition to entering their shipping information, customers have the opportunity to enter a gift (text) message that will appear on the packing slip for the recipient to read, and select a wrapping paper (if configured) if desired. A typical gift screen during the checkout would look like the following sample. 
If and when a customer indicates the order is a gift, then the checkbox to specify "use my shipping address as my billing address" will not appear. Typically, people that order gifts will have them drop shipped to the recipients address so both billing and shipping screens will eventually be shown during checkout. 



Packing Slips

Since UltraCart has the ability to print packing slips, it takes into account that gift orders should not contain pricing information on the gift packing slip.

UltraCart will print two separate packing slips (one that can be mailed back to the purchaser and one that is included with the gift).

Part of the gift charge specified earlier can cover the additional postage required to mail the purchaser a packing slip, when the order ships (if the merchant wishes to provide this notification).