Why isn't the packing solution showing a split shipment

By default, the shipping packing solution routine will try to consolidate a shipment to a single distribution center (DC) whenever possible.

  • If all items in an order are available at only one DC, all items will shipment from that DC, even if a portion of the items are available from a nearer DC.
  • If all items in an order are available from multiple DC's then the default behavior is to calculate which DC is nearer and ship from there - unless "Preferences to specific locations" (see that section below) configuration on the DC's overrides this default distance based calculation.

UltraCart calculates split shipments only when a selection of items in the cart are only available from separate distribution centers.