The Service Plan screen allows you to view billing activity regarding your UltraCart account.
Home → Configuration (General) → Service Plan |
In order to view the the Service Plan page you must be logging into UltraCart with a user login that has the "Edit Service Plan" user permissions. If you encounter an permission denied type message, then you'll either need to edit your user (if you have the "edit users" permission) or contact the owner or admin user on your account to modify your user permissions. Please Note: The UltraCart monthly Service billing notifications are sent to each user that has the "Edit Service Plan" user permission |
The Service Plan page consists of 4 parts: Basic Account, Billing Credit Card, Billing Activity and Other Options (Close & Reopen) Account.
Your account type is determined by the average number of items in your store along with the gross sales during each billable period. Trial accounts will be provided details regarding the number of trial days remaining. Click here to view UltraCart Pricing.
The Billing Credit Card section is consists of the fields to enter (and update) the credit card details provided to process the UltraCart service charges.
To update the billing credit card, update the billing name and billing address details, then in the section below that enter in the new credit card number, expiration and security (CVV) code. Click save to save the changes.
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To update you credit card on file for your UltraCart billing, navigate to the Service Plan page located in the General section of the configuration page.
Home → Configuration (General) → Service Plan |
To update the billing credit card, update the billing name and billing address details, then in the section below that enter in the new credit card number, expiration and security (CVV) code. Click save to save the changes.
The Billing activity section provides a line item breakdown of the UltraCart service charges including basic service plan fees, premium service fees (including digital delivery storage and bandwidth calculated at the end of each billable cycle), integration fees, setup fees, Premium Support fees, etc.
If you have billing questions, this is the first place to look.
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This section of the service plan page provides a toggle checkbox to Close (or Re-open the account if previously closed or discontinued).
Related Docs: