UltraCart Payments provides simple, user-friendly and secure way for individuals and businesses to accept payments online in the UltraCart StoreFront. At the moment UltraCart Payments is available for merchants from the US and Canada.
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Prohibited Activities (see terms and services here: https://go.wepay.com/terms-of-service)By registering for WePay as a Merchant (UltraCart Payments), you also confirm that you will not accept payments or use the Service in connection with the activities, items or services set forth below. Please contact activity-inquiry@wepay.com if you have questions about whether these categories apply to you.
Failure to comply to these restrictions of service will result in immediate termination of payment processing through wePay (Ultracart Payments) and the immediate refunding -without notice - of all related transactions! |
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In the event that you have made a payment to your own WePay account, please note that self payments and test payments to your own WePay account are prohibited via Section 7 - Prohibited Activities of our Terms of Service (Financial Services>Cash Advances). |
Supported Authorization Model
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When will I get my money?
"The date of your next withdrawal is shown at the top of your dashboard. Once a withdrawal is initiated, it typically takes 2-5 business days for the funds to appear in your bank account. Withdrawals are marked "Processing" before we've sent the money to your bank account. In some situations, we may review your account before sending your withdrawal. This process typically takes up to two business days. You can see an estimate of when you should expect to see funds in your bank account by clicking on Previous Withdrawals in your payment dashboard." (https://support.wepay.com/hc/en-us/articles/203609703-When-will-I-get-my-money-)
What are the fees to accept credit and debit card payments?
The processing fees are taken from the full order transaction amount and depend on the UltraCart Plan you use.
For the US
| UltraCart Plan | Transaction Fee |
|---|---|
| Free | 2.90% + $0.30 USD |
| Small | 2.90% + $0.30 USD |
| Medium | 2.85% + $0.30 USD |
| Large | 2.80% + $0.30 USD |
| Enterprise | 2.70% + $0.30 USD |
For Canada
Also, please check the 75137047
| UltraCart Plan | Transaction Fee |
|---|---|
| Free | 2.90% + $0.30 CAD |
| Small | 2.90% + $0.30 CAD |
| Medium | 2.85% + $0.30 CAD |
| Large | 2.80% + $0.30 CAD |
| Enterprise | 2.70% + $0.30 CAD |
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From the UltraCart Payments settings page in your Payments Configuration area, you will be able to get to your UltraCart Payments dashboard page where you can view your profile and manage transactions.
Where do I update my personal information?
"My Settings" page in the merchant center is where you will input anything about your profile on UltraCart Payments via WePay. To get to this page click on ULtraCart Payaments Portal shown on the screen above. From there, click "My Settings". Once there, you'll be able to edit your email address, password, contact information, notifications, credit cards, bank accounts.
How to recover the password for WePay Profile?
If you have lost your password for WePay profile or want to reset it, go to this page https://www.wepay.com/register/recover and type in the profile email you have in WePay. The system will send out further instructions to your inbox.
Is UltraCart Payments compatible with rotating gateways configurations?
Yes, however, If your account is configured with rotating gateways, do not use the "Enable UltraCart Payments" in the Payments configuration page.
Instead, you'll need to navigate to the Rotating Gateways configuration page and click the "New Ultracart Payments" button.
Is UltraCart Payments compatible with "auth only" and "Auth then capture" authorization model configurations?
No. The only compatible authorization model is the standard "Auth and capture" authorization model. All authorizations will be authorized and flagged for capture.
I am testing the checkout with my real credit card and a $1 item and I'm getting a decline message telling me that the address is incorrect, but its not?
The gateway will not allow a single $1 test purchase amount. You'll need to use a minimum total of your test order of $3.
I want to signup for UltraCart Payments, however, I see that does not support my product type (supplements/nutraceutical), so what are my options?
If your product type is not accepted by wePay, UltraCart has many other 3rd party payment gateway integrations that may accept your product type. In the case of so called "high risk" products and services, you may wish to inquire with gateways that cater to those markets, such as: https://www.paykings.com/
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