Information you need before contacting Support
- What language are you using?
- Are you using our SDK for that language? (You should. The SDKs are excellent.)
- Using the information below, what is your error?
- Is this an authentication issue?
- Are you receiving an error in the logs? What error?
- Are you receiving unexpected results? What were you expecting and what did you receive?
- If we can't help you with the above information, we're going to need to see code. Pull out the smallest workable code block you can and let us see what you're doing.
- Create an issue on GitHub: https://github.com/UltraCart (create the issue in the proper sdk project).
- Email your script or a small zip file to support@ultracart.com
Examine the Response
Detailed error messages are returned for most API errors within the response body.
...