| Table of Contents | ||
|---|---|---|
|
...
Below is a description of the various statuses listed in that column:
| Status | Description |
|---|---|
| Queued Transmission to Fulfillment [Transmits in 00:36] | Indicates the order is in the Shipping department in the Queued for transmission an provides an time to transmit indicator [hh:mm] until the transmission occurs. |
Frequently Asked Questions
Question: I need to resend a customer a receipt for their purchase. I want the receipt to include the invoice as a PDF attachment. How do I go about resending the receipt including the invoice PDF?
Answer: You can resend the receipt from the review order page by mousing over the payment menu option then choosing 'resend receipt'. This will resend the 'Order - Receipt' transaction email to the customer. To include the invoice as a PDF requires enabling that setting in the optional settings for the transactional email template. Enabling this setting will result in all receipt notifications for the storefront host to include the invoice PDF as an attachment.
From Review order → Mouseover Payments → Click 'Resend Receipt'
Resend Receipt:
To enable the PDF invoice, navigate to the Storefront Menu for the host, then select 'Transactional Emails' (in the 'Communication' section of the storefront menu), then clicking on 'Order - Receipt', then selecting the slider for 'Attach Invoice' then clicking the save button to save the changes.
Related Documentation
...