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Click here for more about the Report Pickup.
Recording Pack Records in your Back Office
The recording of the Packing jobs is done at the Item Level within the Order (editor). In order to accomplish this, the individuals that make the recordings (in house packers, users or even yourself) must be listed as a User on your account and they must be given access (permissions) for the Edit Order and Edit Items areasarea.
There are two steps to make the recording of enter the packing:
1) Locate the order and enter the edit mode.
2) Select the user that accomplished the Pack so they will get credit in the Pack Report.
Locate the Order:
Navigate to Home > Operations > Order Management
At this point the order will typically be in Item #6 - Shipping Department or #7 - Completed Orders within the Order Management screen. You can also click the "View all orders in any stage" at the top of the screen and search for the order. In our example, we clicked the "Completed Orders" link.
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Within the editor (above) click the "Items" button.
The following screen shots reveals the Logistics setting in the Item Editor of the order. We have selected the appropriate user in the "Packed by User" field for both items.
