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If a refund has occurred, the elements "total_refunded" and "refund_dts" will always exist.  The other elements mentioned above will exist if that component of the order was refunded.

Frequently Asked Questions

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titleWhen the postback occurs does it always pass the full set of customer data including custom fields?

There is quite a bit of order information in the XML postback, including customer data and the custom fields 1-7.

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titleFor the auto-order status change postback, do you have an XML schema for that? or is it the same as the normal postback? is their a particular field that we shouid check for?

There is not a schema file for this yet, but the easiest thing to do is configure a dummy URL, let the auto order XML postback fire, and then check the log under the XML postback configuration to see a copy of the document it tried to send.

Log

Since the information sent to your server is critical to your business operation, UltraCart records logs of each transmission. To access the logs
click on the Log button as shown below.

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