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To make things easier on users, any changes they make from the 'Your Preferences' are synchronized across all over the all the accounts. So even if the user logs into a child account and is forced to change their password for PCI compliance reasons, that change is instantly synchronized across all of the accounts. The 'Your Preferences' screen is located by hovering over the merchant ID on the left navigation and clicking Your Preferences as shown below.

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Note

Your Virtual FTP username though for each account still requires the merchant ID component. Remember the format is <merchant id>/<login>. For example MER01/joey

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The purpose of linked accounts is to make switching between them simpler. The only operation that is carried out across the linked accounts is order searching. When you are on the review orders screen you will notice that a check box labeled Search Linked Accounts will appear. If you check Checking that box it will perform the search across all the accounts. Don't check this box unless you really need it! You make That action will cause the system to work harder and the mixed account result will limit functionality.

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A: No, when you link accounts then the users are the same across all accounts. You do not have the ability to have different emails for the same user. The email address on the master account Parent Account becomes the email address for that user on all linked accounts.

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