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Read the Getting Started section on the main github link above for specific tasks needed to install the web application.
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Customer View of Storefronts My Account Customer Portal
The Storefront has a built in ‘My Account’ customer portal.
Portal Sections
The Customer portal is where the customer can:
Profile - Review and modify their stored billing and shipping addresses, and stored credit card information.
Orders - Review previous orders - and also submit customer feedback, if enabled.
Subscription - Review their recurring orders.
Reviews - Post their product reviews.
Rewards - View their Loyalty Points / Cashback, if enabled.
Wishlist - View and manage items they have added to their wish list.
Please note that some of these options require you enabling in order for them to appear int he portal:
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Decide whether to use Case Management (Customer Feedback)
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Order History
The Order History page shows the customers orders.
There is a search field as well as a drop-down to select the time period for the orders.
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Please note that the customer service email is sent to each of your user logins that has the "Customer Feedback" email notification configured |
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If implemented, the Loyal Program will appear in the my account customer portal main menu. The customer will be able to monitor their Loyalty Reward points accrued based on prior purchases. The Loyal Rewards page will display their current points and points needed for next reward. Available rewards & Loyalty Events will also be displayed.
- The customer logs into the "My account, Customer portal"
- They click on 'Loyalty Reward' in the My Account menu
- They will see a summary of the 'Current Points' and also 'Points needed for next reward'. Available rewards appear just below the points summary section.
- If there are available rewards appearing, the customer will click the 'Claim Reward' button.
- The claimed reward will appear in in the next section 'Claimed Rewards'
- The customer can begin the shopping with the coupon by clicking on either the coupon description or coupon code (they are both hyperlinked), which will apply the coupon to the cart for immediate shopping/redemption. (Alternatively, they can copy the copde and enter it into the apply coupon field in the shopping cart checkout.)
WiSh List
If implemented, Wish List section will appear in the my account customer portal main menu.
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