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Table of Contents

Overview

When you first click on the Communication menu within your StoreFront the first section will give you statistics about your plan usage and critical health metrics.

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About Storefront Communications Customers

Based on your plan quota, Storefront Communications will select the most recently active customers to the customer limit.

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NOTE:
Customer records in StoreFront Communications can be created from any interaction where we learn the customer's email address such as an abandon cart scenario, signup to an email list, etc.  

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The system that drives StoreFront Communication started collecting data a little over two years ago, as of June 2020.

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Customer Quota applies to campaigns.
Flows, such as the “Abandon Cart” flow, will continue sending even if the Customer Quota reaches 100%.

Below that is a section showing the performance of your campaigns and flows for the given time period. The default is 1 month.

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If you make a substantial change to a flow you might want to reset the statistics. To do that use the reset button in the upper right hand corner.

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Configuring an UltraCart user to receive the Storefront Communications Statistics report via email

The automated storefront communications statistics report is sent to each Ultracart user that has the “Edit Service Plan” user permission enabled:

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