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Advanced Settings

FieldDescription
Trigger Item IdsIf the configured items are in the customer cart during the initiation of the upsell offers, will trigger the offer to be presented to the customer.
Suppression Item IdsIf the configured items are in the customers cart, the offer to be suppressed to the customer.
Trigger CountriesIf selected, only customers ordering to the configured countries will trigger the offer.
Suppression CountriesIf selected,customer ordering from the configured countries will not be shown the offer.
Trigger Shipping MethodsOnly orders that selected the configured trigger shipping method will be presented with the offer.
Suppression Shipping MethodsThe offer will be suppressed for any order in which the slected shipping method was selected during the initial checkout.
Removable On ConfirmationIf selected, the customer will be presented with a upsell confirmation page in which they are able to remove the upsell items they have added to their order.
Remove Trigger ItemWhen selected, the original trigger item is removed when the customer selects yes to the offer.

Path View

Now that we have our first offer created, let's look at how it shows in the path.  When you hover over the offer you will see a grey popup set of tool icons along with a DOWNSELL option.  There is also a quick toggle to make the offer active (blue) OR inactive (grey).

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