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If you want to create additional queues under Conversations, just make sure to deploy a corresponding “webchat” element with that queue name within your StoreFront Visual Builder.
The following StoreFront theme versions have a webchat element in the footer for the “sales” queue.
Theme | Version |
|---|---|
Elements | 2.11 |
Hero | 1.15 |
Jewel | 1.11 |
Lifty | 1.13 |
Native | 1.10 |
Natural VB | 1.10 |
Poppy | 1.01 |