...

You can adjust the search results to sort either newest first or oldest first. Enter text to search through any of the conversation messages or use the filters to find conversations by more specific criteria.

...

FAQ

Q) What is the pricing for Conversations?

A) Right now it is free during the beta period. Once it has been thoroughly tested, the pricing for Conversations should be substantially less than comparable external chat applications when a certain number of free agents included at various UltraCart service plans.

Q) What happens if I have multiple UltraCart accounts linked?

A) The Conversations system actually operates at the parent account level. It does not matter which account you are logged into when launching Conversations as you will have a unified experience across all the accounts that are linked.

Q) What differentiates Conversations from other external webchat products?

...

A) Yes, Conversations archive automatically to BigQuery where you can do further analysis.

Q) What if the customer is on our website in a different language?

A) Since StoreFronts supports automatic translation to other languages, it was important for Conversations to also support automatic translation. If the customer is speaking a different language than your default language then Conversations will automatically translate the conversation back and forth.