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Next a dialog will appear asking for the type of step you want to add. Only the steps that are appropriate for the location will be displayed in the drop down list.
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List of Step Types
Step Type | Description |
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Sets a time delay before the next step is processed. | |
Conditional Delay | Defines a delay based on a condition. |
Enforces Rate limiter for outgoing messages. | |
Creates a new cart or modifies an existing cart. | |
Sends email to customer. | |
Resend Email | Resends email to customer. |
Sends physical postcard to customer. | |
Send Webhook | Sends webhook. |
Loyalty Points | Adds loyalty points to customer profile. |
Process a defined condition. | |
Splits the flow into separate steps. | |
Allows you to rejoin the 'Yes/No' sides of a condition step, or Left and Right sides of a Split step. | |
Make an update to customer profile. | |
Process a defined experiment. | |
Subscribe customer to a mailing list. | |
Unsubscribe customer from a mailing list. | |
Third Party | Interact with a 3rd party script. |
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A single update profile step can perform multiple property operations at one time.
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Loyalty Points
The Loyalty Points step will establish a customer profile, if one is missing, and then adds the defined credit to their loyalty balance.
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