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On behalf of the entire UltraCart team, welcome!
We trust that UltraCart will provide the best ecommerce platform for your =
business!
This Getting Started guide will shorten your learning curve and get you up=
and selling faster!
As you move through the process of setting up your UltraCart account, no= tice that you have many more options than you need right now. Its OK to lea= ve fields blank that aren't required. One of UltraCart's goals from the ver= y beginning has been to give you more tools and features than any other eco= mmerce platform. We do this by offering the majority of our features and to= ols with no additional charge so our Value Add increases even though our pr= ices do not. We know that the more tools we give you the better off we will= all be in the future. Its about our partnerships and making sure that we a= re a foundation for your success and not an impediment to it.
You will notice; feedback areas all through the documentation, Peer-to-P= eer Forum in the Home area of your account, and a Case system to submit que= stions or challenges directly to the UltraCart team. We value your feedback= and each functional group in UltraCart that the feedback applies to will d= iscuss it in their weekly or monthly meetings.
UltraCart is proud to offer one of the industry's most knowledgeable sup=
port teams and they are all based in North America. Our Support representat=
ives not only speak English as their first language, but they have the desi=
re to help you learn UltraCart's expansive system. So you can rest assured =
that when you call you will easily be able to understand their guidance. FR=
EE support is provided to you during your 30-day trial and our support team=
stands by you after you get your store running. We can help you create you=
r first digital delivery content, an e-mail campaign, as well as coupon cod=
es for your store and much more. Feel free to contact us 24/7 at s=
upport@ultracart.com with any questions you may have.
Additionally, we are proud to offer Best in Class technical support. You c=
an contact our technical support team Monday-Friday at 209-383-9870, 8:30 a=
.m. - 5:00 p.m. EST.
UltraCart's success is directly tied to your success. We have put togeth=
er a number of systems to help you get the most out of your online ecommerc=
e business.
We are experienced online merchants ourselves. We have helped numerous bus=
inesses get their ecommerce initiatives off the ground. If you are new to t=
he world of online commerce, please contact us. We may not have all of the =
answers, but we will be more than happy to share our experiences about what=
works and what does not.
Need help designing your site? Need a place to host it? How about paymen=
t or fulfillment services? Are you thinking about outsourcing your customer=
service to a call center? Do you want to split test different offerings? <=
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At UltraCart, we have a professional services team that is able to deliver=
pretty much anything you need. UltraCart is teamed up with a variety of pa=
rtners and associates to help you with every aspect of your online business=
. If you would like us to put you in contact with any of our partners, plea=
se let us know. We can assist in the selection and implementation of servic=
es crucial to your success.
You may contact RJ, our V.P. of Sales & Marketing directly at 209-383-=
9870 x6104. How many other ecommerce platforms offer such access?
Again, thanks for signing up with UltraCart. If you have any questions or =
comments, please do not hesitate to contact us at support@ultracart.=
com.
-- The UltraCart Team
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